You no longer know what machines are connected to your assets. Employees might be accessing corporate assets directly through some of the cloud service providers, such as Microsoft or Amazon or Salesforce, or even using virtual meeting software like WebEx or Zoom. Organizations need to identify users who are accessing resources from untrusted or unsecure locations, because now they are not working in one secure location behind a corporate firewall. Also, identifying users who are prone to phishing attacks is a significant issue. Some of the challenges with monitoring the remote workforce is getting real-time insights into your data with a remote workforce, which is not easy. Most of the workforce has moved from working from office buildings to working from various different remote locations. So SOC automation and repurposing the SOC team for more intelligent modeling and advanced threat detection is a common theme that we have seen across multiple industries and geographies. This is especially true with policy-based security solutions because they generate a lot of false positives. No one has ever said that they have enough people to hunt threats manually and triage all the alerts. Many CISOs talk about increasing their spend on unconventional security controls to let data science drive some of their security controls. The first customer goal is SOC automation. Security Operations Center (SOC) Automation In talking with our customers, here is what they are saying are the top goals for 2021, based on the lessons we have learned from 2020. Some of these leaders are developing and implementing security projects which are designed to simultaneously minimize the risk as well as support remote workers. As we all know, the coronavirus pandemic has affected CISOs and other security and risk-management leaders worldwide.

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